can someone please help me with the moza air 2 sleep mode? thank you
Which lens are you using with your Blackmagic 6k pro? The camera has a weight of almost 3 pounds or 1.28 kilograms and the Moza Air 2 can handle up to 9.25lbs. or 4.2kg. Depending on the lens you're using, the camera and lens combination should be within the weight limit. Also, if you're using a zoom lens it could be why your gimbal goes to sleep mode as zoom lenses don't work well with gimbals.
I just thought of two more possibilities-
Is your Roll motor locked?
Are you correctly balancing the Yaw motor? This one has to be done manually
THIS COMPANY SUCK THEY WILL NOT HELP YOU, THEY TREAT US CUSTOMERS LIKE TRASH DEAL WITH ZHIYUN OR DJI BECAUSE MOZA IS BIG JOKE IF YOU HAVENT REALIZED IT BY NOW. IT LOOKS LIKE A FELLOW CUSTOMER HELPED BUT NOT THE COMPANY. THIS IS THE DEATH ROW OF GIMBAL STABILIZERS!!!
THEIR DEVICES ARE SUBPAR AND THEIR CUSTOMER SERVICE IS WORSE. THE POWER BUTTON FELL OFF FOR NO REASON AND GOT LOST, NOW I CANT POWER THE DEVICE WITH THE MOTORS DOING THEIR OWN THING. COMPLETE WASTE OF MONEY.
I don't understand why they are like this, they're not the only game in town and us customers have a long reach of influence throughout this videographer world. It shouldn't be taken so lightly. Our money has power and I'm gonna do everything within my power to discredit this terrible company rightfully so. My next youtube video will be "DON'T PURCHASE MOZA PRODUCTS" "WHY U SHOULD TRASH YOUR MOZA FOR ZHIYUN OR DJI" "MOZA THE WORST GIMBAL COMPANY OF ALL TIME"
They deserve to be punished to the fullest and I congratulate you for this awareness of videographers around the world.
!!!!!!!!!!!!!!!!!!!!!!
I have the same problem. After the firmware update, Sleep Mode on the Air2 is now a very common occurrence.
HRAKLIS KOUGEMHTROS
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