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Moza Air 1 Turns Off

Hi there...I'm having problems with my MOZA gimbal...It turns on ok, but when I try to move around, it turns off. I've already change batteries, and this is not the problem...any help?

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Try downloading the Moza Master app to your computer and connecting your gimbal to see if you can resolve the problem. If not you may need to file a new support ticket (link at the top of this page) to get help from Moza Support
Você apertou algum botão do joystick junto com o de power ? O meu aconteceu isso e acho que dei inicio a atualização de firma em pleno uso do equipamento sem querer
Dear ones, two questions. first : which app to use in moza air first version. I uninstalled it and I don't find the old app. Another question is: I think I pressed the company update button with the equipment in use, how to solve it? or reset? I turn it on and the light is blinking blue as if it were in stand by and if I press the power button it keeps blinking continuously without stopping .. thank you in advance for your attention.
Are there any motor locks engaged?
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