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Moza air 2 sleep mode issue

When i turn on the moza air 2 after a few seconds the motor stop to work and comes in sleep mode I have updated the last filmaware and also no lock the tilt before power on How can i solve this problem Thanks
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I had similar issues running a BM4k with a sigma 18-35. After two sets of bad batteries I now connect my gimbal to a V-mount battery and have since had no sleep issues. You may just have bad or poor batteries.
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Also ancountering sleep mode like all of a sudden. I think it is dangerous for the camera like 6K pro. There are uncontrolled movements of the gear. Please do sth about it as the collisions may damage the cameras.

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Thank you for your answer. I also have a Zhiyun Crane 3 Lab and I tried the Moze batteries because this Zhiyun model is probably the worst model in terms of battery life and the Moze batteries worked on the Zhiyun. Now I will do another test with Zhiyun batteries at Moza to come to a conclusion if the batteries are to blame. Once again, thank you and I wish you all the best.

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YES

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I will never deal with this company again. Very disappointed !!!!!!!!

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I have more experience with the Sleep Mode now after shooting whole videoclip sessions. I did it with BM 6K pro that has got a tilting screen. That made some troubles using Moza Air 2S. If I grab the tilting screen for too long the gimbal turns into the sleep mode too fast. 


How can I escape the sleep mode without turning the gimbal off and on?

The time of the sleep mode activation should be a little longer I guess.

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I learned that any of the three axis locks can result in the sleep mode almost immediately the motors sense the fact. So be careful when unlocking the locks.

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Still have this issue on Moza Mini Mi

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They are a much bigger external battery source that you can attach to your gimbal. You can find them on Amazon or B&H I am sure
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Yes i run the autotune and done an ballance check, i think is about how heavy is my camera i use an blackmagic 6k pro , before update the last filmware when the motor of the gimbal was tired just start an vibration but now comes in sleep mode . Also i noticed if the batteries is full have better results no comes in sleep mode easily ! Thanks Steven for the help !
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No its not locked the roll motor Also the yaw ballance are made manually . Maybe is a issue with blackmagic 6k pro its not easy for ballance and moza air 2 no vibration anymore and go to sleep mode ! Thanks for the interest
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Many thanks for the information i will check it . But what you mean about v mount battery ?
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sleep mode problem


I don't understand why they are like this, they're not the only game in town and us customers have a long reach of influence throughout this videographer world. It shouldn't be taken so lightly. Our money has power and I'm gonna do everything within my power to discredit this terrible company rightfully so. My next youtube video will be "DON'T PURCHASE MOZA PRODUCTS" "WHY U SHOULD TRASH YOUR MOZA FOR ZHIYUN OR DJI" "MOZA THE WORST GIMBAL COMPANY OF ALL TIME"

THEIR DEVICES ARE SUBPAR AND THEIR CUSTOMER SERVICE IS WORSE. THE POWER BUTTON FELL OFF FOR NO REASON AND GOT LOST, NOW I CANT POWER THE DEVICE WITH THE MOTORS DOING THEIR OWN THING. COMPLETE WASTE OF MONEY.

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