(1)Click system setting-Bluetooth Connection and confirm whether you can connect to Hi-Nano SE Bluetooth. If yes, proceed to step 1. If not, proceed to step 3.
(2)Mount the phone on the gimbal, balance the phone, and turn on the gimbal. Then triple press the + button when simultaneously pressing the M button on the remote control. After you reset the Bluetooth connection, turn on the App and connect it again.
(3)Confirm whether there is a second mobile device that has connected with NANO SE. If a second device is connected, disconnect the Bluetooth from that device. If not, please contact the official technical support team.