Gudsen MOZA

MOZA Camera Stabilizers 2

• How to Choose Your MOZA Gimbal?
• Steps to Create Advanced Motion Timelapse with MOZA Air

Coupons & Gift Card 5

• Why does the checkout page show that my coupon code is invalid?
• How do I use a coupon code?
• Can I use multiple discount codes on a single order?
• Can I apply a discount to the purchase of a gift card?
• Frequently asked questions about gift cards

About Payment 9

• Payment Methods
• Can not checkout?
• Are there any exchange rates?
• Do I have to pay extra fees when I buy MOZA products?
• What can I do if the payment for my order is declined?

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Shipping and Delivery 7

• Shipping and Delivery
• Under what circumstances will the MOZA Online Store cancel an order unilaterally?
• What is my order status?
• Can I change my shipment method?
• Do I have to pay customs fees?

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Aftersales Service 2

• Return Policy
• Terms And Conditions

Invoices 1

• How to get an invoice for my order?

MOZA Point 0

MOZA Mini MX 2 1

• What upgrades does MOZA Mini MX 2 have compared to MOZA Mini MX?

Battery problems 0

After-sales Policy 4

• After-Sales Service Policies
• Privacy Policy
• Repair Service
• Warranty policy

General 1

• How many Repair Service Centers do you have?

General 13

• What's MOZA Care?
• How does MOZA Care work?
• Under what conditions can I purchase MOZA Care?
• Where is MOZA Care available?
• How do I purchase MOZA Care?

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MOZA AirCross 3 15

• What is the maximum playload fo the AirCross 3?
• Can AirCross 3 be linked with the Slypod Pro?
• How to connect and control the camera via AirCross 3 cable?
• How to activate Manual Position 2.0?
• How to check the battery level without turning on the stabilizer (where is the indication on the handle)?

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MOZA Mini MX 2 10

• What upgrades does MOZA Mini MX 2 have compared to MOZA Mini MX?
• What devices are supported by MOZA MINI MX 2?
• What is Magic Mode?
• How to operate the Inception Mode?
• Why does my gimbal automatically enters sleep mode after a short while of usage?

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MOZA Slypod Pro 14

• Why can't my Slypod Pro adjust the speed after connecting to the app?
• Why is there a data display delay when using the APP to operate Slypod Pro?
• Why some functions of my Slypod Pro APP don’t work?
• Why can't my Slypod Pro Bluetooth connect?
• Why does my Slypod Pro Bluetooth often disconnect?

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MOZA Air 2S 20

• Moza Air 2S Specifications
• Why can't my MOZA Air 2S search for the Bluetooth model in the App, nor can I search for it on my mobile phone?
• Why does MOZA Air 2S display illegal data after setting a delay in the APP？
• Why is my MOZA Air 2S unable to connect Bluetooth but I can search for it in the APP?
• Why does my MOZA Air 2S fail to charge and the indicator light does not flash？

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MOIN Camera 29

• After inserting the card, why my MOIN Camera prompts a low-speed card and cannot record/photograph?
• After inserting the card, why my MOIN Camera prompts card error and cannot record/photograph?
• Can MOIN Camera manually select the tracking object (the default is face tracking)
• Can MOIN Camera support an external microphone?
• Does MOIN Camera support full lock mode?

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MOZA Air Series 21

• How to balance Air 2 correctly?
• How to calibrate the Air 2?
• Why the Air 2 can't be used with the old version of the wireless thumb controller?
• Which control cable should I use for my Air 2 + Nikon Z6
• How can I update the firmware of Air 2?

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MOZA Slypod Series 3

• What's MOZA Slypod?
• How can I achieve Segmentation Mode with Slypod?
• MOZA Slypod FAQ

MOZA AirCross Series 10

• 3 Methods of Auto Tuning-MOZA AirCross
• How can I update the firmware of AirCross?
• How to balance AirCross correctly?
• How to calibrate the AirCross?
• MOZA AirCross 2 FAQ

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MOZA Mini Series 9

• How can I update the firmware of Mini-MI?
• How can I update the firmware of Mini-S?
• How to balance Mini-MI correctly?
• How to calibrate the Mini-MI?
• MOZA Min-P FAQ

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MOZA NANO SE 16

• How do I use the NANO SE for the first time?
• What if Bluetooth is not found in the App?
• Can I connect NANO SE to multiple devices at the same time?
• Is NANO SE firmware and Bluetooth firmware the same thing?
• I am getting the following error message: Please check the Bluetooth configuration/Bluetooth connection failure prompt when Bluetooth is connecting to the NANO SE. What should I do?

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MOZA Cinematic Series 0

MOZA Accessories 2

• How can I update the firmware of MOZA iFocus?
• Why can't iFocus be paired?

MOZA App 1

• Why is there no MOZA Genie APP on Google Play?