MOZA AirCross Series

3 Methods of Auto Tuning-MOZA AirCross
Method 1   Turn on the MOZA gimbal     Long press the joystick and click the power button twice at the same time     Then the gimbal enters the ...
How can I update the firmware of AirCross?
The latest firmware version of Aircross is V2.1.3. Please click here to download it. If you need any further help, please feel free to contact us.
How to balance AirCross correctly?
Please follow below video instructions for balancing your gimbal
How to calibrate the AirCross?
For the issue, please follow check some details as follows. Thanks: 1. Please carefully do the Gyroscope/Accelerometer Calibration. When you do it, plea...
MOZA AirCross 2 FAQ
Q: What do I need to do before turn on the gimbal? Before you turn on the gimbal, please make sure that the motor locks have been released and the camera ha...
MOZA AirCross FAQ
Q1.What should I do if the gimbal vibrates, spins, or is not level? 1.Run the Gyroscope/Accelerometer Calibration carefully. When you calibrate, please moun...
What should I do when my Aircross 2 occurs irregular jitter?
Dear Customer, Thanks for contacting Gudsen Technical Support. Would you please try to reset the default setting and then do gimbal calibration and ...
Where can I find the AirCross camera compatibility List?
Supported Camera list: Sony: a7SII, a7S, a7RIII, a7RII, a7R, a6500, a6300, a9, RX100  Panasonic: Lumix GH5, Lumix GH4, Lumix G7, Lumix G85 Canon: EOS M3...
Why can't AirCross upgrade the firmware?
Dear Customer, Many thanks for contacting Gudsen support. May I know what is wrong with your gimbal,  so you want to update the firmware version?      ...
Why my MOZA AirCross 2 often enter sleep mode automatically?
Confirm and check three aspects: 1. Whether it is leveled, especially the yaw axis 2. Is the three-axis motor lock open when the machine is turned on? 3....