About Payment

Payment Methods
Payment Methods  We accept these following forms of payment: Maestro Mastercard Paypal Visa    Note: If you pay by credit card or debit card, we ...
Can not checkout?
Having technical issues checking out? From our experience, checkout issues are typically related to the web browser being used. So if you’re having some tec...
Are there any exchange rates?
All of our transactions are based on US Dollars. If your Paypal Account or Credit Card is based in another currency, your order total will be calculated in ...
Do I have to pay extra fees when I buy MOZA products?
It depends on your payment method. If you are paying for your order with an international bank card, the purchase price may fluctuate with exchange rates. I...
What can I do if the payment for my order is declined?
If your payment has been declined, you will need to place your order again. We’re not able to reinstate an order once the payment has been declined. To help...
How long do refunds take to process?
Refunds will be processed using the same method that was used to make the payment. The refund process will be completed in about 7-14 business days, dependi...
When will my order be shipped if I pay with a PayPal eCheck?
MOZA can only arrange shipment after the eCheck has cleared, which can take up to 3-6 business days. Please contact PayPal to determine when the payment wil...
What is a “Default Personal Payment Profile”?
The first time you place an order on the MOZA Online Store using a credit/debit card, you will be asked to enter your card information. To avoid re-entering...
Is my Personal Payment Profile secure?
We understand the importance of security in online transactions. MOZA takes all necessary security measures to protect your credit card and other confidenti...