For some reason the Android app stopped working can this be fixed, please? Having purchased the Aircross 3 I have no way of utilizing things like the timelapse because there isn't an app I can use for it.
Tuan, it's not at current, support sent me a link to download the APK and the package they sent won't install on my phone. If they give me a solution that works I'll post it here so that you and the other Android users have it, if anyone else gets this working please let us know what you did.
I'll grab a device later and will give it a try to see what happens. I may have an old Cell phone running around I can use for that.
Found my wife's old phone which is on Android 11, the app works and connects to my Aircross 3, this is for sure something happening with the Android 12 upgrade which is not a surprise as it's caused a host of issues across the board.
They can Nick but it's a pain in the a**, there are instructions on Youtube for anyone who wants to give it a try for sure.
Absolutely, they did post an update to the app on the 24th so it installs now but crashes when you try to connect the gimbal. I guess one step at a time.
Same, I couldn't even get the APK to install when I tried it.
That's the issue I ran into with the APK, I even tried a third-party APK installer with no luck. Not sure what the deal is and why support is having so much trouble with the latest android update but it seems to be causing all kinds of chaos with their app. I may just pick up a cheap ipad to be able to use all the functions of this gimbal but it sucks having to do that.
Conclusion, after reading the entire forum - BEFORE buying - you are needed, and then....As they say, TIPS AND TRICKS((((
The support service advised you to contact the new support center here. MOZA AIR - just stopped connecting to a smartphone, connecting to a PC - the server is unavailable, both for gimbal and for the remote. That is, to change the response speed of the stabilizer - in any way??? Great product! I decided to update the stub, but MOZA is not being considered yet in principle.