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Only One Magic Template has been downloaded

Hi I've purchased Moza Nano se just yesterday from vijaysales.com. I've downloaded Moza genie app from playstore.Im using POCO X3 smartphone. The gimbal is working fine. I've been able to download only one Magic template. Only one template has been downloaded. How can I download all the magic templates? Please help.

1 person has this problem

Dear Moza Ginnie Support Team, I am writing to seek your assistance regarding an issue I am facing with downloading the "Magic Movie Drafts" from the cloud storage in the Moza Ginnie app. Despite several attempts, I have been unable to download the files successfully. Could you kindly guide me on how to resolve this issue or provide any steps I should follow to complete the download process? Thank you in advance for your support, and I look forward to your prompt assistance.
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