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Moza air 2 sleep mode issue

When i turn on the moza air 2 after a few seconds the motor stop to work and comes in sleep mode I have updated the last filmaware and also no lock the tilt before power on How can i solve this problem Thanks
7 people have this problem
38 CommentsSorted by Newest First

I have the same sleep mode issue. Starts up and then goes into sleep mode. Any Moza feedback?

sleep mode problem


The sleep mode seems to prevent from damaging the motors. So you have to be aware of not touching the camera for too long while filming. Focusing must be done automatically or via IFOCUS system.

Hello, I don't have a problem with sleep mode, but it doesn't turn on at all. On its LCD it says (Error 002) According to an explanation I found on YouTube, I did that and again without success!!!!!!!!

My gimble still sleep mode not working send me tha solve probelm...

how are the sleep mode issue solve?

!!!!!!!!!!!!!!!!!!!!!!

This is the answer I got from the company about the “sleep mode” issue Hello kobi, Thanks for your reply. If your gimbal enters sleep mode, there may be 3 reasons. Please check it first. 1. The motor lock is not unlocked. 2. You did not balance your gimbal well. 3. The battery isn't have power.

They deserve to be punished to the fullest and I congratulate you for this awareness of videographers around the world.

I don't understand why they are like this, they're not the only game in town and us customers have a long reach of influence throughout this videographer world. It shouldn't be taken so lightly. Our money has power and I'm gonna do everything within my power to discredit this terrible company rightfully so. My next youtube video will be "DON'T PURCHASE MOZA PRODUCTS" "WHY U SHOULD TRASH YOUR MOZA FOR ZHIYUN OR DJI" "MOZA THE WORST GIMBAL COMPANY OF ALL TIME"

I will never deal with this company again. Very disappointed !!!!!!!!

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THEIR DEVICES ARE SUBPAR AND THEIR CUSTOMER SERVICE IS WORSE. THE POWER BUTTON FELL OFF FOR NO REASON AND GOT LOST, NOW I CANT POWER THE DEVICE WITH THE MOTORS DOING THEIR OWN THING. COMPLETE WASTE OF MONEY.

YES

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THIS COMPANY SUCK THEY WILL NOT HELP YOU, THEY TREAT US CUSTOMERS LIKE TRASH DEAL WITH ZHIYUN OR DJI BECAUSE MOZA IS BIG JOKE IF YOU HAVENT REALIZED IT BY NOW. IT LOOKS LIKE A FELLOW CUSTOMER HELPED BUT NOT THE COMPANY. THIS IS THE DEATH ROW OF GIMBAL STABILIZERS!!!

Thank you for your answer. I also have a Zhiyun Crane 3 Lab and I tried the Moze batteries because this Zhiyun model is probably the worst model in terms of battery life and the Moze batteries worked on the Zhiyun. Now I will do another test with Zhiyun batteries at Moza to come to a conclusion if the batteries are to blame. Once again, thank you and I wish you all the best.

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@kobi i still have this problem i open this thread but not support from moza . I have an idea that maybe its from batteries I will try with new ones and when replaced i will see if its fix it from batteries issue . Sure we need and a filmware update but moza stop to update it this model
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