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Factoryreset the Gimbal?

Is it possible to factoryreset the gimbal?

I try to update my Air 2 but everytime i update it its still the same firmware on it. and if i try it again he told me there is a update, he did it but its still 01.00.04

My main problem is, when i want to use the joystick while doing a movement, the joystick interupt my movement and he only does the joystickmove, but if i switch to fpv mode there is no issue. is there probably a kind of mode where i can deactivate?

I also speak german as well if its easier to u explane :D

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