I spoke to the customer support team. Error 8001 means there is something broken. You will need to email the customer support team to help. In my situation they could not help and now I have a broken gimbal. They offered me 30% off the new aircross 3 but tbh I don’t think I will be investing any money into this company as I hardly used this gimbal before it broke.
Praise Jeremy
25 people have this problem