Good morning,
I'm sending you from Greece. I have bought Moza air 3 years ago, and in the last week while i'm filming it turns off. Of course it has charged batteries, and the problem is more often, when I turn it upside down, to film from low angle. I tried to make an update and the app on my phone blocked. It doesn't show me anymore what version is, or the battery life. and when I go to settings I can't do anything. It's all locked. I can't even put my camera model. So I tried to upgrade on my desktop..and it's says "server connection error". I also can't find new batteries.
So... can you tell me please if i can do something?
Yours sincerely,
Angelos Kosmadopoulos
Hello, I have same problem. Did you find sollution?Thanks
k
kosmado agg
said
about 2 years ago
No...Moza send me a file to do an upgrade, i did it...but nothing happens...so i bought a new one from another brand, cause i was so disappointed..(not so much from the support...but from the gimbal)
J
Jakub Palmovský
said
about 2 years ago
Ok. Thank you. Good luck.
R
Robson
said
about 2 years ago
Estou com esse mesmo problema, aconteceu depois que fiz a atualização pelo aplicativo.
kosmado agg
2 people have this problem