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MOZA AIRCROSS 2 ISSUE

श्री RESPECTED SIR AND MADAM, THIS IS TO INFORM YOU THAT MY AUNCLE HAS PURCHASED A MOZA AIRCROSS 2 . AFTER SOME USE WE ARE FACING SOME ISSUES. THOSE ARE MENTIONED BELLOW- 1- THE SAFETY LOCK WHICH ATTACHED TO TILT ARM. THERE ARE TWO PLASTIC THIN CIRCULAR PLATES AROUND SCREW BETWEEN SAFETY LOCK SCREW AND TILT ARM. WITH A LITTLE BIT TIGHTEN THESE THIN PLASTIC PLATES BROKE. ITS ALREADY BEEN TWICE. KINDLY MAKE HARDER PLASTIC PLARES OR CHANGE THEM TO BLACK COLOR ALUMINUM OR STILL. 2- OUR MOZA AIRCROSS 2 IS REGULARLY FACING PROBLEMS WITH JOYSTICK AND SMART WHEEL. SOMETIMES THEY WORK SOMETIMES THEY DON'T. I HAVE TRIED SETTING MANY TIME AND SAVED THEM BUT NONE OF THEM WORKING. KINDLY SUGGEST ANY SOLUTION. EVEN IF FOR SHORT TIME IT WAS WORKING FINE. I HOPE YOUR SUGGESTIONS WILL MAKE IT WORK BETTER. KINDLY LOOK INTO THIS MATTER AND TAKE NECESSARY STEPS FOR BETTER SERVICE AND RESULTS. WITH REGARDS SEELESH DAS श्रीGURU MOTHER NATURE PRAKRITI

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Please I have the same issue here , THE SAFETY LOCK WHICH ATTACHED TO TILT ARM. THERE ARE TWO PLASTIC THIN CIRCULAR PLATES AROUND SCREW BETWEEN SAFETY LOCK SCREW AND TILT ARM. WITH A LITTLE BIT TIGHTEN THESE THIN PLASTIC PLATES BROKE. Please help , how can I fix this issue
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