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Moza Nano SE remote not working

I have purchased the Moza Nano SE but found out that it's remote is not working at all. The indicator light is flashing on pressing the buttons but nothing is happening at the gimbal side. I followed the instructions from the manual to reset the Bluetooth connection, reinstalled the app but nothing worked. I also tried to re-pair the remote with the Nano SE as instructed in the manual by pressing and holding the M and record buttons simultaneously, the remote indicator light flashed but the battery light did not respond to this for pairing. Please guide me what could be the possible issue?
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