First, make sure your camera is upgraded to the latest firmware.
Second, connect the cable to your camera and gimbal, it should be the M3C-CP cable.
Third, select the M3C-USB camera setting in the gimbal menus in order to tell the gimbal which camera you are using.
Menu>Camera>Select>M3C-USB
Hope that helps
The M3C-CP cable is not included with the Aircross 2 pro kit, only the M3C-C cable is there and it's not working with the Fujifilm X-T3
THAT'S BECAUSE THIS COMPANY IS FRAUD AND THEY ARE SCAMMING US CUSTOMERS, THE POWER BUTTON JUST FELL OFF MY AIRCROSS 2, THEY DONT CARE ABOUT US AS CUSTOMERS. SELL YOUR MOZA AND PURCHASE A ZHIYUN OR DJI THEY ARE VERY COMPATIBLE WITH FUJIFILM.
Piotr Kowalski
Helolo. I buy professional kit of Aircross 2. In compability list exist Fujifilm X-T3 with M3C-USB. how its properly connect and set>
Piotr.