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Gimbal is tilting when record videos/ take photos

To confirm the balance of the gimbal, I turned on “Spirit Level” mode in the Camera tab on the Gennie app (Pic 1).

 

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Then see on vertical and horizontal status screens to know the balancing status

 (Pic 2,3)

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As the center mark of camera mode, the gimbal was tilting 5-10 degrees.

I tried to hard reset by pushing the small hole below the charging port with a needle and restarting the system. And nothing better happened.

I also tried to calibrate the gimbal with the Gennie app. And there are some pictures of this process. It stops at the final pictures(Pic 4-7).

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